Managing your repeat prescriptions should be simple, convenient and reliable. At Whitemoss Pharmacy, we help you take full advantage of the NHS App, the fastest and most secure way to order your repeat medication. Whether you take regular medicines or care for someone who does, our repeat prescription service ensures you receive your treatment on time, every time.
This service page explains exactly how the NHS App works, how to nominate Whitemoss Pharmacy as your chosen pharmacy, and why using the app is the most efficient way to manage your NHS prescriptions in Blackley, Manchester.
The NHS App is a free, secure and trusted digital tool that allows you to access NHS services directly from your smartphone, tablet or computer. One of its most popular features is the ability to order repeat prescriptions online without needing to call your GP or visit the surgery.
Through the app, you can:
The NHS App is available on both Android and Apple devices, and it is the simplest way to manage your repeat prescriptions.
Ordering your regular medication through the NHS App offers several important benefits:
Request your medicines at any time, even outside pharmacy or GP opening hours.
The process takes only a few taps, saving you time and reducing the need for phone calls.
Requests go directly to your GP, reducing errors and delays.
The NHS App uses advanced security to protect your medical information.
You can see when your GP has approved your prescription and when it’s ready to collect.
Once you’ve chosen us as your nominated pharmacy, all future prescriptions will come straight to our team in Blackley, Manchester.
For most patients, this is now the preferred method for managing repeat medication.
Using the NHS App is straightforward, even if you’re not confident with technology. Follow these simple steps:
Search for “NHS App” on the App Store or Google Play Store.
The app will guide you through a short identity check to keep your information secure.
Go to:
“Prescriptions” → “Your nominated pharmacy” → Select Whitemoss Pharmacy
This ensures your GP sends your prescriptions to us automatically.
In the prescriptions section, choose the items you need and submit your request.
GP practices usually process requests within 2–3 working days. You can see approval updates in the app.
Once approved, your prescription is sent directly to Whitemoss Pharmacy in Blackley, Manchester. Our team will dispense your medication as soon as possible.
Visit us in the pharmacy when your prescription is ready.
If you are eligible for prescription delivery, our team will arrange this with you.
While processing times vary between GP surgeries, most repeat prescriptions take:
Using the NHS App ensures your request reaches your GP instantly, helping speed up the process.
If there are stock shortages, clinical queries or GP delays, our team at Whitemoss Pharmacy will contact you.
Choosing Whitemoss Pharmacy as your nominated pharmacy ensures:
Nomination is free and can be changed at any time.
Some patients in Blackley, Manchester may need support setting up or using the NHS App. We are always happy to help you get started.
Our pharmacy team can assist with:
If you do not use a smartphone or prefer not to use the NHS App, we will still help you order your repeat medication through other available methods.
If you struggle to collect your medicines due to mobility issues or health challenges, we offer a free NHS prescription delivery service for patients who meet the eligibility criteria.
Ordering through the NHS App works seamlessly with our delivery service — simply request your medication and our team will handle the rest.
Switching your nominated pharmacy is quick and easy.
Simply log in to the NHS App and select Whitemoss Pharmacy as your pharmacy of choice.
Once updated, all future prescriptions will automatically come to us.
Yes, if they are linked as a proxy user within the NHS App.
Yes, the NHS App shows a list of your current and past prescriptions.
Speak to our pharmacy team. We will advise you on the appropriate steps.
Yes, you can change at any time within the app.
Using the NHS App is the most efficient, secure and convenient way to manage repeat medications.
If you need help or have questions, visit us at Whitemoss Pharmacy in Blackley, Manchester or contact us.
Our friendly team is always here to support you.