At Whitemoss Pharmacy, we understand that collecting your prescription is not always easy. Many patients experience health challenges, mobility issues or personal circumstances that make it difficult to visit the pharmacy in person. To support patients who need additional help, we offer a free NHS prescription delivery service for those who meet the eligibility criteria.
This service is designed to ensure that the most vulnerable members of our community in Blackley, Manchester can receive their essential medication safely and reliably, without the need to travel. Whether you use the NHS App to order your medication or need help managing your repeat prescriptions, our team is here to provide a dependable and patient-centred service.
Prescription delivery is an NHS-supported service that is available for eligible patients who are unable to collect their medicines in person for genuine clinical or practical reasons. Eligibility is assessed by our pharmacy team to ensure the service is provided to those who need it most.
You may qualify for free NHS prescription delivery if you meet any of the following criteria:
If you are unsure whether you qualify, simply contact Whitemoss Pharmacy for guidance. Our team will be happy to discuss your circumstances confidentially and explain the options available.
The free delivery service is a lifeline for many patients, especially those who rely on regular medication for long-term conditions. It offers a number of important benefits:
Your prescribed medication will be delivered directly to your home, saving you time and removing the need for travel.
For patients with mobility issues, physical disabilities or health vulnerabilities, delivery provides a safer alternative to visiting the pharmacy.
Our team ensures your medicines are supplied on time, helping you maintain a stable treatment routine.
You can feel confident knowing that your medication will arrive securely and reliably.
The simplest and most reliable way to request your repeat medication is through the NHS App. Ordering through the NHS App ensures your GP receives your request instantly and reduces delays.
Here is how to set up your prescription delivery with Whitemoss Pharmacy:
Place your repeat prescription request through the NHS App.
The app will send your request directly to your GP surgery for approval.
For guidance on how to use the app, visit our full prescriptions page:
Once you nominate us, all future prescriptions will be sent directly to our team electronically.
If you are not already registered for the delivery service, contact us so we can assess your eligibility.
After your GP approves your request, your prescription will be processed and dispensed by our team in Blackley, Manchester. If there are any stock issues or queries, we will contact you.
Once your medication is ready, our delivery driver will bring it to your home safely and discreetly.
Delivery schedules vary depending on your location and the type of medication you receive. In most cases, deliveries are made on set days of the week to ensure an efficient service.
If you require urgent medication, or if your medicine is part of a special order, please contact our team as soon as possible so we can advise you on the best course of action.
To ensure a smooth delivery service, please keep the following in mind:
Most deliveries require someone to be present to accept the medication. Certain medicines cannot be left unattended due to safety regulations.
If your prescription includes controlled medication, you or your authorised representative will need to sign for it.
If you move home, change your telephone number or update your GP practice, please tell us immediately to prevent delays.
We recommend placing your repeat prescription request through the NHS App at least a week before you run out. GP surgeries may take two to three working days to approve requests.
Patients who do not meet the NHS eligibility criteria can still access delivery in certain circumstances.
Speak to our team to discuss available options. We always aim to support patients where possible and will guide you through alternative arrangements if needed.
Our pharmacy team is committed to providing reliable, high-quality care to every patient in Blackley, Manchester. By choosing Whitemoss Pharmacy as your nominated pharmacy, you will benefit from:
We are proud to offer a service that supports independence, protects patient wellbeing and ensures that vital medication reaches those who need it.
The NHS App and our prescription delivery service work seamlessly side by side. Once you request your medication through the app, your GP approves the prescription and sends it directly to us. From there, we take care of the dispensing and delivery.
This combination offers a complete system for patients who want a simple, modern and reliable way to manage their repeat prescriptions.
To check whether you qualify or to register for the service, contact Whitemoss Pharmacy directly.
Our team will discuss your needs, review eligibility and explain how your deliveries will be arranged.
If you think you may be eligible for the free NHS prescription delivery service, or if you need help understanding the registration process, our team is here to support you.
Visit our prescriptions page to order your medication through the NHS App:
For all other enquiries, please contact us in store or by phone.