Whitemoss Pharmacy

Prescriptions

Repeat Prescriptions with the NHS App

Managing your repeat prescriptions has never been easier. At Whitemoss Pharmacy, we make the process simple, secure and convenient by supporting patients through the NHS App.
Whether you’re managing long-term medication or ordering for a family member, the NHS App allows you to request repeat prescriptions whenever you need them—without having to call the pharmacy or visit the GP practice.

What Is the NHS App?

The NHS App is a free, secure app provided by the NHS that allows you to:

  • Order your repeat prescriptions
  • Nominate Whitemoss Pharmacy as your chosen pharmacy
  • View your medication history
  • Access NHS services online
  • Manage your health all in one place

You can download the NHS App on both Android and Apple devices.

How to Order Your Repeat Prescriptions Using the NHS App

Ordering your medication only takes a few minutes. Follow the steps below:

  1. Download the NHS App
    Search “NHS App” on the App Store or Google Play Store, or visit the official NHS website.
    Download on Google PlayDownload on the App store
  2. Create or Log In to Your NHS Account
    You will need to prove your identity the first time you use the app. This may involve scanning a photo ID or answering security questions. Once set up, your account is secure and ready to use.
  3. Nominate Whitemoss Pharmacy as Your Pharmacy
    Before ordering, make sure your prescriptions are sent directly to us.
    In the app:
    NHS App → Prescriptions → Pharmacy → Choose a pharmacy → Select Whitemoss Pharmacy
    This ensures your GP sends your prescriptions electronically to our pharmacy.
  4. Request Your Repeat Medication
    In the app, go to:
    Prescriptions → Repeat prescriptions → Select the items you need → Submit
    Your request is sent directly to your GP for approval.
  5. We Will Dispense Your Medication
    Once your GP approves your request, your prescription is sent electronically to Whitemoss Pharmacy.
    We will:
    – Prepare your medicines
    – Let you know when they are ready
    – Arrange delivery if you are eligible for our delivery service
    If there are any issues or delays, our team will contact you.

Benefits of Using the NHS App for Repeat Prescriptions

  • Quick, convenient and secure
  • No need to call the pharmacy or GP practice
  • Order 24/7, whenever it suits you
  • Track your requests in real time
  • Choose Whitemoss Pharmacy as your nominated pharmacy
  • Reduces errors and avoids paper prescriptions
  • Recommended by NHS England

The NHS App is the most reliable and efficient way to manage your repeat medications.

Need Help Setting Up the NHS App?

If you’re unsure how to get started, come and see us at Whitemoss Pharmacy.
Our team can help you:

  • Download the app
  • Set up your NHS login
  • Nominate our pharmacy
  • Understand how to order prescriptions correctly

We’re here to make the process as easy as possible.

Prescription Delivery Service

For eligible patients in Blackley, Manchester, we offer a free NHS prescription delivery service.
Ask our team for details and eligibility criteria.

Switch to Whitemoss Pharmacy Today

You can start using the NHS App immediately.
Once you nominate us, all future prescriptions will be sent directly to Whitemoss Pharmacy.

If you have any questions about repeat prescriptions or the NHS App, simply get in touch or visit us in store.