Care home and assisted living service

Care Home and Assisted Living Pharmacy Support

At Whitemoss Pharmacy, we provide a comprehensive, safe and reliable pharmacy service for care homes and assisted living facilities in Blackley, Manchester and the surrounding areas. Our team works closely with care home staff, prescribers and multidisciplinary teams to ensure that every resident’s medication is managed accurately, responsibly and in line with current medicines management guidance.

Our role is to make medication systems safer, clearer and easier for care staff, while ensuring every resident receives the best possible standard of care.

Supporting Care Homes with Safe Medication Management

Medication safety is essential in any care setting. Residents often take multiple medicines, have complex health needs or require extra monitoring. Our dedicated pharmacy team provides structured support to ensure safe administration, storage and recording of medicines.

The service includes:

  • Accurate dispensing of medication
  • Clear and compliant MAR charts
  • Regular prescription coordination
  • Weekly deliveries to ensure continuity of supply
  • Guidance on medication changes
  • Support with audits, compliance and safety checks

Our aim is to reduce medication errors, support staff and ensure that every resident receives their medicines in the right dose, at the right time, every time.

Medication Administration Record (MAR) Charts

Proper record-keeping is crucial for safe medication administration. We supply clear, accurate MAR charts to help care staff record each dose confidently and correctly.

Our MAR charts are:

  • Easy to read
  • Fully compliant with care home requirements
  • Updated whenever prescriptions change
  • Delivered with each medication cycle
  • Designed to support safe and consistent administration

If a resident’s medication changes mid-cycle, we produce updated charts promptly to avoid confusion or delays.

Reliable and Regular Medicine Deliveries

Residents depend on timely access to their medication. We provide regular delivery services tailored to the needs of each care home or assisted living setting.

Our delivery service includes:

  • Scheduled weekly deliveries
  • Additional deliveries for new or urgent prescriptions
  • Safe handling of medicines
  • Secure transport following pharmacy and NHS guidance
  • Delivery logs to support audit compliance

We work closely with your team to ensure seamless handovers and reliable supply at all times.

Prescription Management and Synchronisation

Managing multiple prescribers and repeat cycles can be challenging for care home staff. Whitemoss Pharmacy supports care homes by coordinating and synchronising prescriptions on your behalf.

Our prescription management process includes:

  • Working directly with GP practices to request repeats
  • Ensuring prescriptions arrive in time for each cycle
  • Handling queries and clarifying any discrepancies
  • Reviewing medication changes for accuracy
  • Ensuring MAR charts reflect up-to-date treatment plans

This reduces administrative pressure on care staff and ensures residents always receive the correct medication.

Care Home and Assisted Living Pharmacy Support

Support for Medicine Changes

When care home residents experience changes in health, medications may be altered at short notice. Our pharmacy team ensures these changes are implemented accurately and promptly within the medication system.

This includes:

  • Immediate update of MAR charts
  • Supply of new medication as soon as possible
  • Removal of discontinued medicines
  • Clear communication with care home staff
  • Advice on safe administration of newly prescribed items

Care staff can contact us directly for clarification at any time.

Supporting Staff with Medication Knowledge

Although training is formally the responsibility of the care provider, we offer guidance and support to help staff understand medication-related issues.

We can provide:

  • Support on safe storage and handling
  • Clarification on medication timings
  • Guidance on common medicines
  • Advice on high-risk medicines such as anticoagulants
  • Best practice support for record-keeping

This assistance helps promote confidence and consistency among care staff while supporting safe resident care.

High-Risk Medicines and Specialist Support

Some residents take medicines that require extra care due to specific monitoring, side effects or clinical restrictions. We offer additional support for:

  • Anticoagulants
  • Controlled drugs
  • Antiepileptics
  • Insulin
  • Steroids
  • Specialist medicines requiring particular storage

Our pharmacists are available to provide practical guidance to care teams, ensuring safe handling and administration.

Working in Partnership with Local Healthcare Providers

Effective communication between care homes, pharmacies and healthcare services is essential. We work closely with:

  • GP surgeries
  • District nurses
  • Palliative care teams
  • Community health teams
  • Hospitals
  • Multidisciplinary professionals

By maintaining open communication, we support consistent and safe continuity of care for all residents.

Medicines Audits and Compliance Support

Good governance is essential in care settings. We assist with:

  • Medication audits
  • Compliance checks
  • Guidance on CQC-aligned standards
  • Advice on medicines storage and expiry
  • Support with improving medication systems

This helps care providers maintain regulatory compliance and demonstrate safe practice during inspections.

Why Choose Whitemoss Pharmacy for Care Home and Assisted Living Support?

Dedicated support

A pharmacy team with experience in supplying and managing care home medication.

Reliable supply

Regular, structured deliveries and efficient handling of urgent needs.

Clear documentation

Accurate MAR charts and clear communication at every stage.

Continuity

Strong working relationships with local GP practices and care teams.

Safety first

Medication systems aligned with GPhC, NICE and local NHS standards.

When you partner with Whitemoss Pharmacy, you receive a service built on professionalism, reliability and the highest standards of care.

How to Register for Care Home or Assisted Living Support

Whether you manage a small assisted living home or a large residential care facility, we are here to support your residents with efficient and safe medication services.

To discuss your needs or register your care home with Whitemoss Pharmacy, please contact us directly.

Contact us